Telemarketing: Using the Telephone as a Sales Tool

Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. This training will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. This training will also talk about how to hone your communication skills, your ability to persuade, and your ability to personalize each sales call.

Benefits:

Ways to build trust and respect
How to warm up your sales approach to reduce your fear of cold calling
Ways to make a positive first impression
Strategies that help you speak to the decision-maker
Create a script to maximize your efficiency on the phone
Learn what to say to create interest, handle objections, and close the sale

Program:

Change your skills, change your income
Separating your company from the competition
Building trust and respect
The Johari window
Good communication skills
Developing your script
Pre-call planning
Phone tag and call backs
Following up
Closing the sale

Price:

240 AZN (VAT excluded)

Duration:

8 hours

Language:

Azerbaijani, Russian or English

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