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You might often hear how your employees actively present your products or services. However, do the results leave a lot to be desired? The key to successful sales on the phone is a granting that kind of information which the Client wishes to hear. |
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Benefits: |
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Formation of a professional position of interaction with the client;
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Development of skills to establish and support qualitative telephone contact to the client;
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Formation of skills on product promotion via phone;
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Development of initiative in independent setting of any problem;
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Formation of skills of opposition to client manipulations;
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Development of personal phone image;
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Training to psychological receptions of an establishment of contact to the client by phone at sale of the goods and services;
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Development skills of self-presentation, presentation of the Company, goods and services on phone.
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Program:
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Phone sales advantages
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New clients search
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Making appointments
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Selling capacity – selling value
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Types of calls
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Language – official/unofficial
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Price and profit of comodity
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Price and value comparison
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Call plan
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Call cycle
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Price:
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300 AZN (VAT excluded) |
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Duration:
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20 hours |
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Language:
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Azerbaijani, Russian or English |
